What information is collected?

We collect the information you provide us when you send us a query.

We may ask you to enter your name, email address, postal address, and telephone number. It is possible, however, to visit our site anonymously. By entering your information and registering on our website, you accept and understand that the personal data provided to us through our website will be recorded in a private Emotion Experience file on our company’s servers, for the sole purpose of being used for transactions related to your queries.

To exercise your rights of access, rectification, cancellation and objection, please do not hesitate to contact us via the contact form.

What do we use your information for?

All information we collect from you may be used in one of the following ways:

a) To improve our website – we continually strive to improve our website offer based on the information and your comments/opinions
b) To improve customer service – your information helps us to respond more effectively to your customer service requests and support needs

How do we protect your information?

We implement a variety of security measures to maintain the security of your personal information when you make a query. However, we cannot guarantee that your information is not intercepted by persons or malware using hacking techniques to interfere with the normal operation of sending web forms.

Do we use cookies?

Yes. Cookies are small files that a website or server transfers to the computer’s hard drive through your web browser (if allowed) and that grants the service providers’ sites or systems the power to recognise your browser and capture and also remember certain information.

Do we disclose any information to third parties?

We do not sell, trade or transfer your personal data to third parties. This does not include trusted third parties who assist us in operating our website. We can only release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our own and/or others’ rights, property or integrity.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website.

Your Consent

By using our site you accept our privacy policy.

Changes in Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

How to Contact Us

If there are any questions about this privacy policy, please contact us via the contact form on our website here.

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